Shipping policy

Shipping Policy 

 

Thank you for visiting and shopping at our store! Following are the terms and conditions that constitute our Shipping Policy.

Shipping time

 

The shipping time is between 7-15 business days. We are only delivering on weekdays from Monday to Friday. Delivery delays can occasionally occur. We will keep you informed if the orders come longer than normal. the receiving time will be the shipping time and the processing time. Due to high volume orders that need to process at this time we recommend you pick expedite shipping (DHL, FedEx) if you rush to receive your item. 


Shipment processing time 

 

All orders are processed within 3-7 business days (3-4 days later for shoes). If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Package maybe delay because of the shortage of goods. It usually take 3-15 days to replenish the stock. We can offer exchange or cancel service for you according your will.


Tracking number not available 

 

In some cases, the processing could be longer than normal (due to supplier factories, due to high volume orders, type of products, holidays…) You will not get your tracking number within 3-7 business days.  In this case, please be patient and feel free to contact us if you have any concerns. 💖

Shipping cost 

 

We are happy to offer free shipping on orders. If you rush to get the product, please contact us and we will try our best to find faster shipping for you, obviously, you have to pay a higher fee for this service.

Shipment confirmatton & Order tracking 

 

You will receive a Shipment Confirmation once your order has shipped containing your tracking number(s). The tracking number will be active after the order is shipped and will be available within 1-2 business days. You could track your order with a tracking number directly on our website . If you do not receive tracking information at that time and you really want to track your order, please contact us actively, we will resolve it for you asap.

International shipping policy

 

Currently, our store supports shipping to 40 countries or regions. Contact us if you would like to receive products outside these countries.